Could YOU reclaim for bogus water charges writes:I live on a council estate and recently discovered that we are on a soakaway for surface water drainage and not the national drains that are the general rule.
Yet we have been charged for years for drains we do not have. I emailed Anglian Water and received a 265 refund. I contacted Suffolk County Council and found that all of our estate is on the soakaway. You must be the most popular man on your estate, except perhaps with Anglian Water. You told both your neighbours about the soakaway and they reclaimed 321 and 365 respectively. That leaves around 400 more homes with a potential claim. What I found hard to believe was that Anglian Water was charging hundreds of families hundreds of pounds for a service it did not provide. Yet this is exactly what has happened. The firm said: 'If a property is solely pandora jewelry promotions connected to a soakaway, the owner is entitled to a reduction. If the property was built up to the year 2000 the way to confirm this is by looking at the deeds.' You might think that the watchdog Ofwat would be up in arms about this. Not so. It only expected water companies to grant refunds for the current year, which makes three years of backdated refunds look generous. Also, Ofwat only expects companies to monitor properties built since 2001. Anyone who lives in an older property is expected to know about soakaways, do their own research and lodge an appeal. writes: I went online to use my Halifax debit card to pay off my Marks Spencer credit card. The screen flashed a message saying the transaction had not gone through. I tried again and got the same message. I then rang M and was told both 1,283 payments had gone through. What happened next was almost as bad. Halifax clawed back one of the payments, but M also refunded the money, leaving you still owing the original 1,283. Halifax said it would take the matter up with M but this could take 45 days to sort out. Then you received your next statement from M which of course showed the 1,283 debt. You spoke to Halifax again, and were told M would have to apply for a fresh payment. But M told you Halifax should just transfer the cash. Nobody seemed to accept that all you wanted to do was pay your bill. I asked both companies to investigate. Your card payment has now gone through, and M told me: 'We have spoken to Mrs A and credited her account with an additional 100 by way of an apology.' Halifax said: 'We have apologised for the difficulty Mrs A experienced, and arranged a payment of 150 for any inconvenience.' So, your bill is paid, and you are 250 up. Because of the high volume of enquiries, personal replies cannot be given. Please send only copies of original documents, which we regret cannot be returned. Most watched Money videos The new Nissan Qashqai will be in the showrooms from next month Instant karma!: Thief stopped by lorry driver quick thinking Jaguar Land Rover teases the opening of its classic car tour Investing Show: Are stockmarkets too expensive? Is this the best car used advert ever? Vitara gets CGI treatment Rolls discount pandora charms Royce showcases its bespoke capabilities in stylish car Unsettling digital safety advert will make you think twice online The world largest luxury car Machine in Singapore Footage showing the amazing evolution of the Porsche 911 Carrera Should you worry about the election and your investments? How should investors deal with the UK election result? Investing Show: John Redwood on whether Trump can deliver Sainsbury's to buy convenience rival Nisa in 130m deal,. Daily Briefing: Possible deal as Scottish Widows in line. Jaguar Land Rover jobs drive for engineers who can create. MARKETS LIVE: FTSE up as David Davis begins Brexit talks. ALEX BRUMMER: Hammond must be heard 'failure to secure. Private equity giant Blackstone backs UK property by. Brexit vote fuelled 146bn betting frenzy in City amongst. Co op Bank in 'advanced talks' with investors over. Women's retailer Bonmarch suffers 40% profits fall as. Britain's holiday rental market booms as the weak pound. MIDAS SHARE TIPS UPDATE: Vital signs are improving at. A surprise surcharge AFTER you have paid it's the. Roaming may now be 'free' when you're abroad but you. 'Brexit is a lose lose proposition, harmful both to. Sainsbury's to buy convenience rival Nisa in 130m deal,. North South divide opens up in buy to let market as shop pandora jewelry study. Why am pandora christmas charms I being offered a much more measly deal to move my. We're in crisis, say firms as EU workers shun UK: New. MOST READ MONEY PreviousDo you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual We will automatically post your comment and a link to the news story to your Facebook timeline at the same time it is posted on MailOnline. To do this we will link your MailOnline account with your Facebook account.
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